Changing How Your Business Approaches Call Center Sales: ERQ
No matter what type of call center you operate, you’ll need to manage sales. Customer service centers need to upsell and cross-sell. Outbound centers need to sell. Even customer support is a sale in a way, a sale on continued business. But, how do you get you to improve call center sales in your business? […]
Changing How Your Business Approaches Call Center Sales: ERQ
No matter what type of call center you operate, you’ll need to manage sales. Customer service centers need to upsell and cross-sell. Outbound centers need to sell. Even customer support is a sale in a way, a sale on continued business. But, how do you get you to improve call center sales in your business? And […]
