The Next 18 Months- Three Must-Have Call Center and Customer Experience Technologies Expivia is All In On

As a full disclaimer, my name is Tom Laird and I am the CEO of Expivia Interaction Marketing Group. Expivia is a 100% USA High End BPO contact center located in Erie PA. I am an honored member of the Incontact ICVC (Incontact Visionary Council) which meets with Incontact senior management to talk about the […]