When was the last time you or someone in your organization did a real cost analysis to see how much your call center associates were really costing your organization?  Take a couple of minutes and watch how Expivia CEO Tom Laird uses our FREE  Call Center Calculator to give you an in-depth look at all the things that go into costing out your call center agents.

The FREE calculator can be found at www.expiviausa.com/savings-calculator

Want more call center operations content? Head over to our weekly call center operations podcast “Advice from a Call Center Geek!” at expiviausa.com/call-center-geek-podcast/

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. We discuss topics such as call center operations, hiring, culture, technology, and training and have fun doing it! #callcenter #contactcenter #CX #custserv #callcentergeek